Play One

PlayOne.be is a Belgian online casino that officially launched in 2025 under a valid Belgian B+ licence (B+12848). Despite branding itself as a “next-level” or futuristic casino, the platform ultimately offers a conventional B+ experience that does little to advance or differentiate the Belgian online casino market.

From a regulatory standpoint, PlayOne is fully compliant and places a strong emphasis on responsible gambling. The platform deliberately avoids aggressive player-retention mechanisms such as loyalty programs, jackpots, boost mechanics, or recurring promotional loops. This restraint aligns well with the preventive spirit of Belgian gambling regulation.

However, this ethical positioning is paired with a product that lacks innovation. The casino introduces no new gameplay formats, structural improvements, or meaningful UX advancements. Instead, it adds another standard B+ platform to an already saturated market. Combined with an outdated and visually unattractive UI design, PlayOne feels more like repetition than progress.

PlayOne.be is therefore compliant, cautious, and technically stable — but conceptually redundant and visually behind modern standards.

PlayOne offers a mid-sized B+-compliant catalogue consisting mainly of dice slots, dice games, automated table games, and live casino section. The platform works with recognised providers such as Gaming1, Pragmatic Play, Amusnet, and Betsoft.

While the number of games is adequate, the catalogue lacks careful selection or curation. Many titles are structurally similar, sharing mechanics, volatility patterns, and visual styles. There are no exclusive games, proprietary formats, or editorial highlights that help players identify higher-quality content.

Overall, the game offering is functional but unremarkable — not designed to stand out.

PlayOne’s website is technically functional and easy to navigate at a basic level. Core actions such as registration, deposits, and launching games are straightforward, and performance is stable.

Visually, however, the platform is weak. Despite its futuristic branding, the UI design feels outdated and aesthetically unappealing. The colour scheme, typography, layout density, and visual hierarchy lack refinement and do not reflect contemporary UX standards. The interface feels cluttered without being expressive, modern, or intuitive.

The result is a usable but visually unattractive platform that fails to justify its “next-level” positioning.

PlayOne supports standard Belgian payment methods, including Bancontact, Visa Debit, Mastercard Debit, and bank transfer. Deposits are instant and start from €5, which is accessible for most players.

Withdrawals are processed reliably, often within 24 to 48 hours, depending on the payment method and verification status. While the payment system is efficient and transparent, it does not offer advanced or innovative options such as e-wallets or instant third-party solutions.

Payment handling is solid, but not exceptional.

PlayOne.be is accessible via mobile browser and functions correctly on smartphones and tablets. The responsive layout adapts to screen size, and games load reliably.

However, there is no dedicated mobile app, and the mobile experience inherits the same outdated and unattractive design as the desktop version. Mobile optimisation is adequate, but clearly not a strategic focus.

PlayOne operates legally under Belgian B+ licence 12848 and correctly implements EPIS checks, age verification (21+), certified RNG systems, encrypted transactions, and identity verification.

Responsible gambling is one of the platform’s strongest areas. PlayOne provides extensive tools, including deposit limits, time-outs, reality checks, behavioural monitoring, self-tests, and clear links to Belgian support services.

Importantly, the casino does not engage in aggressive engagement practices such as loyalty programs, jackpots, boosts, or constant promotional pressure. This restraint places PlayOne among the more ethically conservative B+ operators.

Customer support is available via email and contact form. There is no live chat or telephone support. Response times are generally reasonable, but the quality of answers can be inconsistent, with some replies lacking depth.

The FAQ section covers essential topics but does not compensate fully for the absence of real-time support.

PlayOne.be is a compliant and ethically restrained Belgian online casino that prioritises safety and regulation over stimulation and engagement.

However, despite its futuristic branding, the platform introduces nothing structurally new to the Belgian online casino sector. Its outdated design, lack of innovation, and standardised game catalogue make it feel redundant rather than forward-looking.

For players who value restraint, low stimulation, and strict regulatory alignment, PlayOne.be may be acceptable.

For players seeking modern UX, curated quality, innovation, or a genuinely differentiated casino experience, stronger alternatives exist in the Belgian market.